Suppose an employee tells you she was sexually harassed by a supervisor. Or an employee reports that a co-worker is violating a company policy. Or perhaps a worker informs you that an expensive piece of equipment is dangerous and should be replaced.

How you respond to complaints like these could make the critical difference between promptly and effectively resolving the matter and fighting an expensive lawsuit. In fact, correctly handling employee complaints can be the single most important factor in preventing an employee lawsuit or successfully defending yourself if a suit is filed.

In this brand-new, fully updated Special Report, we've created a workplace investigation and action guide that all employers— regardless of size—can use as a checklist to help focus on the critical issues.

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