Employer Resource Institute Audio Conference

Originally presented on November 6, 2007

Order Option       Price   CD Recording Only       $199

As an additional benefit, you will receive a no-risk trial subscription to California Employment Law Answers when you register for this audio conference (or purchase a CD recording). You will receive 3 evaluation issues. If you want to continue to receive the newsletter, simply pay the invoice you will receive in the mail. If you decide the newsletter isn't for you, just write cancel on the invoice and return it. You will owe nothing, and all issues you receive are yours to keep. As with all ERI products, your satisfaction is guaranteed 100%. (Offer good for new subscribers only.)

How large is the gap between what your employees tell you about your workplace—and what they're honestly thinking and feeling?

No matter how hard you try to build morale and foster cooperation within your organization, you may be discouraged wondering whether your employees are truly happy with their working conditions, benefits, compensation, training, and other factors.

And, if you miss the signs of major discontent among your workers, you could lose your best employees and watch your productivity—and institutional excellence—suffer as a result.

Join us on Nov. 6 for this detailed 90-minute audio conference designed specifically for California employers. Our expert in the field of employee attitude surveys will share his advice (built on the work his firm has done for hundreds of major employers around the country) for measuring the true attitudes of your employees. He will discuss the dos and don'ts of designing, administering, and interpreting surveys to give you the most accurate feedback on how your workers think and feel on the job. And, he'll identify the most common mistakes employers make with these surveys—so that you won't run the risk of repeating them!

YOU AND YOUR COLLEAGUES WILL LEARN:

• The best practices for designing and administering attitude surveys that your employees will take seriously
• What questions you should always ask on these surveys—and the questions you must never ask
• How to select the ideal survey format for your workplace (online, phone, fax, paper, or interview)
• The factors that may affect the timing of your surveys in any given year
• Why you should consider "branching" your surveys to pose separate sets of questions to different groups of employees
• The steps you can take to drive up your response rate and to keep the survey results truly confidential
• The most common ways bias creeps into employee attitude surveys
• How to use normative data from competitors and industry groups to benchmark your survey results
• Proven strategies for interpreting survey data to improve productivity and boost satisfaction in your workplace

ABOUT YOUR SPEAKER:

John Sherman, Ph.D., ., serves as senior vice president of global consulting for Sirota Survey Intelligence in Purchase, New York. Founded in 1972, Sirota has conducted thousands of attitude surveys around the world for major companies and organizations. Major trends found in these surveys conducted by Sherman and his colleagues formed the basis of the firm's latest book, The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want (Wharton School Publishing). Sherman's 30-year research career includes longtime service with a major national insurance company.

Approved for Recertification Credit

This program has been approved for 1.5 recertification credit hour toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

How Do Audio Conferences Work?

An audio conference is remarkably cost-effective and convenient. You participate from your office using a regular telephone. You have no travel costs and no out-of-office time.

Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone.

Because the conference is live, you can ask the speakers questions'either on the phone or via e-mail.

With your registration, you also receive conference materials with additional practical information from California Employer Advisor sent to you via e-mail shortly before the conference.

Why You Can Sign Up To Attend This Event with Confidence

As with all California Employer Advisor products, you're completely protected. If for any reason you are unsatisfied with this audio conference, simply let us know and we will return your entire registration fee.