Originally presented on June 29, 2009
10:30 a.m. to Noon (Pacific)

Order Option       Price   CD Recording Only       $219

Turning rank-and-file employees or new hires into skilled, dependable frontline supervisors is a tremendous challenge—and, in the middle of a recession, it's even tougher:

• New managers must learn how to give, rather than follow, directions
• They must coach, motivate, and discipline employees who were once their peers (and may still be their friends)
• They must help boost morale, retention, and engagement when all three are in short supply
• They must learn to focus on the "big picture" of the company's goals
• They must learn the legal dos and don'ts of supervising to avoid legal mistakes that could cost you big bucks and lots of embarrassment

Bring your new supervisors along on June 29 for an informative 90-minute audio conference that's designed specifically to help you orient and train employees who are just breaking into your management ranks. They'll learn 11 proven strategies for getting started on the right foot, from learning how to delegate tasks and command respect to administering discipline and avoiding the most common legal mistakes that can trip up even the most experienced managers.

YOU AND YOUR COLLEAGUES WILL LEARN:

• What steps newly minted supervisors should take—on their first day, in the first week, and during the first month—to position themselves for success
• The biggest management mistake many first-time supervisors make—and how your new leaders can avoid repeating it
• How your new managers can effectively make the transition from peer to boss
• The most common legal errors that new supervisors make (from unknowingly discriminating against employees to giving out the wrong information about FMLA leave)
• How you can train your new managers to document issues with employees and administer discipline effectively, so they can correct workers without making things worse
• Which techniques are most effective for new supervisors to deliver constructive feedback to their workers without demoralizing them
• Why good employees sometimes quit—and how your new front-line managers can help retain those workers

About Your Speaker:

Richard J. Frey, Esq., is a partner in the Los Angeles offices of the nationwide law firm Venable LLP. A seasoned litigator, he focuses his practice on counseling companies and individuals on unique labor and employment law issues. He represents clients in trade secret and unfair competition litigation and has defended numerous state and federal class action lawsuits (including wage and hour class actions). Also, he provides transactional advice on employee-related issues associated with mergers and acquisitions, executive employment agreements, and related employee mobility issues. Frey represents Fortune 500 companies, as well as prominent hospitals and healthcare groups, sports and entertainment agents, movie studios, independent film producers, and other employers in all types of employment litigation, collective bargaining, union avoidance, and labor arbitration matters. He earned his law degree at Pepperdine University.

This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI's criteria to be pre-approved for recertification credit.

Bonus Offer

As an additional benefit, you will receive a no-risk trial subscription to California Employer Advisor when you register for this Audio Conference (or purchase a CD recording). You will receive 3 evaluation issues. If you want to continue to receive the newsletter, simply pay the invoice you will receive in the mail. If you decide the newsletter isn't for you, just write cancel on the invoice and return it. You will owe nothing, and all issues you receive are yours to keep. As with all ERI products, your satisfaction is guaranteed 100%. (Offer good for new subscribers only.)

How Do Audio Conferences Work?

An Audio Conference is remarkably cost-effective and convenient. You participate from your office using a regular telephone. You have no travel costs and no out-of-office time.

Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone.

Because the conference is live, you can ask the speakers questions' either on the phone or via e-mail.

With your registration, you also receive conference materials with additional practical information from Employer Resource Institute sent to you via e-mail shortly before the conference.

Why You Can Sign Up To Attend This Event with Confidence

As with all Employer Resource Institute products, you're completely protected. If for any reason you are unsatisfied with this Audio Conference, simply let us know and we will return your entire registration fee.