Employer Resource Institute Webinar

Friday, March 12, 2010
10:30 a.m. to Noon Pacific

Order Option       Price   1. Live Conference       $219       2. Live Conference + CD Recording       $299       3. CD Recording Only       $219

Transforming rank-and-file workers or new hires into effective frontline supervisors is a huge challenge. For many reasons, great employees don't always make great managers:

• They must learn how to give - rather than follow - directions.
• They must make the transition from team member to team leader, learning how to coach and discipline workers who were once their peers (and may still be their friends).
• They must help you boost morale and retention despite tough economic times, a skill not required of your average employee.
• They must learn the legal dos and don'ts of supervising to avoid legal mistakes that could cost you big bucks and lots of embarrassment.

Many brand-new supervisors have never been trained on how to manage, and they've probably had at least a few poor role models over the years. Now, they need a firm hand to point them in the right direction.

Bring your new supervisors along on March 12 for this informative 90-minute webinar that's designed specifically to help you orient and train employees who are just breaking into your management ranks. They'll learn:

• What steps newly minted supervisors should take - on their first day, in the first week, and during the first month - to position themselves for success
• How they can make the most painless transition from peer to boss, without alienating their subordinates
• The most common legal errors that new supervisors make (from unknowingly discriminating against employees to giving out the wrong information about FMLA/CFRA leave)
• how they should document issues with individual employees and administer discipline effectively
• The most effective techniques to deliver constructive feedback without demoralizing employees in the process
• Best practices for new managers to build strong, healthy relationships with their teams

About Your Speaker:

Mary L. Topliff, Esq., founded The Law Offices of Mary L. Topliff in San Francisco in 1997. She specializes in employment law counseling, training, and compliance, with a focus on practical, proactive solutions to employee relations issues. Topliff regularly advises business owners and human resources professionals on all aspects of workplace issues, from harassment prevention and exempt/nonexempt job classifications to disability accommodations and leaves of absence, among many other topics. She has held leadership positions within several state and local human resource organizations. She received her law degree from The Ohio State University School of Law.

This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). This program is also a California-specific continuing education activity for PHR-CA and SPHR-CA recertification. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI's criteria to be pre-approved for recertification credit.

Bonus Offer

As an additional benefit, you will receive a no-risk trial subscription to Employment Law Compliance for California Supervisors when you register for this webinar (or purchase a CD recording). Each month, you'll receive copies of the current issue to share with your front-line supervisors. If you want to continue to receive the newsletter, simply pay the invoice you will receive in the mail. If you decide the newsletter isn't for you, just write cancel on the invoice and return it. You will owe nothing, and all issues you receive are yours to keep. As with all ERI products, your satisfaction is guaranteed 100%. (Offer good for new subscribers only.)

How Do Webinars Work?

A webinar is remarkably cost-effective and convenient. You participate from your office, using a regular telephone and a computer with an Internet connection. You have no travel costs and no out-of-office time.

Plus, for one low price, you can get as many people in your office to participate as you can fit around a speakerphone and a computer screen.

Because the conference is live, you can ask the speakers questions - either on the phone or via the webinar interface.

You will receive access instructions via e-mail several days before the event. You don't need any additional materials before the webinar starts. Your conference materials will be available for you to view, print, and download when you log in to participate in the event.

Why You Can Sign Up To Attend This Event with Confidence

As with all Employer Resource Institute products, you're completely protected. If for any reason you are unsatisfied with this webinar, simply let us know and we will return your entire registration fee.